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Benefits of Customer Loyalty to a business

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Increased insight on your Customers

Identifying the top 20% of your customers is key to consistent business growth with better customer retention and engagement. With the help of Mowana360 customer loyalty and gift card solutions, you can identify the customers who are most valuable to your business. By segmenting these customers into a higher tier of loyalty, you can reward them with exclusive offers, discounts, or points that can be used towards future purchases. This is a great way to show appreciation for their continued loyalty and incentivize them to keep coming back. By focusing on the top 20% of customers, you can ensure that you are strengthening your relationship with those who are most important to your business.

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Loyal Customers Spend More

Loyal Customers Spend More

Our customer loyalty and gift card solutions are designed to reward loyal customers and encourage them to spend more. Our rewards program allows customers to earn points with each purchase and redeem those points for rewards. We also offer personalized gift cards that can be customized with messages, logos, and photos to make the gift-giving process even easier. With our loyalty and gift card solutions, customers reap the benefits of increased spending and customer satisfaction.

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Enjoy More Repeat Purchases

Enjoy Repeat Purchases

This is the most important benefit of any loyalty program. The success of a loyalty program is measured by its ability to increase the frequency of purchases. Marketing managers of various large companies credit "repeat purchase behavior" as integral to the definition of successful customer engagement. Contact us now and one of our friendly consultants will be pleased to work with you to identify your requirements.

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Retain More Customers

A report by Bain & Company indicates that it costs 6-7 times more to acquire a new customer than retaining an existing good one. It further stated that a 5% reduction in the customer defection rate can increase profits by between 5-95%.

 

Another study also from the book 'Leading on the Edge of Chaos', by Emmet Murphy & Mark Murphy indicates that a 2% increase in customer retention has the same effect as decreasing costs by 10%.

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Retain More Customers with our Customer Loyalty and Gift Card Solutions! Our intuitive platform makes it easy to reward and engage your customers. Mowana360 loyalty programs are designed to give customers rewards for their loyalty and offer incentives for continued patronage. Our gift cards are a great way to reward customers for their loyalty and encourage them to keep coming back. With our comprehensive loyalty and gift card solutions, you can easily customize your rewards program, track customer engagement, and increase repeat business. Join us today and start rewarding your customers for their loyalty

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Communicate More Accurately Run multiple relevant campaigns

Any good business has more happy customers than unhappy ones. Yet the voice of the unhappy customers always seems to dominate social media. This is simply due to human nature. A happy customer may talk to 2 or 3 friends. An unhappy customer is likely to talk to 30 or in the world of social media, 300 or even 3,000. Fortunately, a loyalty program can help tilt the balance in your favor. With the referral feature that comes active in M360 and the option of running multiple campaigns simultaneously, you are set to engage your customers in a most relevant manner.

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Retain More Customers

A report by Bain & Company indicates that it costs 6-7 times more to acquire a new customer than retaining an existing good one. It further stated that a 5% reduction in the customer defection rate can increase profits by between 5-95%.

 

Another study also from the book 'Leading on the Edge of Chaos', by Emmet Murphy & Mark Murphy indicates that a 2% increase in customer retention has the same effect as decreasing costs by 10%.

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Retain More Customers with our Customer Loyalty and Gift Card Solutions! Our intuitive platform makes it easy to reward and engage your customers. Mowana360 loyalty programs are designed to give customers rewards for their loyalty and offer incentives for continued patronage. Our gift cards are a great way to reward customers for their loyalty and encourage them to keep coming back. With our comprehensive loyalty and gift card solutions, you can easily customize your rewards program, track customer engagement, and increase repeat business. Join us today and start rewarding your customers for their loyalty

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Communicate More Accurately
Run multiple relevant campaigns

Communicate More Accurately Run multiple relevant campaigns

Any good business has more happy customers than unhappy ones. Yet the voice of the unhappy customers always seems to dominate social media. This is simply due to human nature. A happy customer may talk to 2 or 3 friends. An unhappy customer is likely to talk to 30 or in the world of social media, 300 or even 3,000. Fortunately, a loyalty program can help tilt the balance in your favor. With the referral feature that comes active in M360 and the option of running multiple campaigns simultaneously, you are set to engage your customers in a most relevant manner.

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